OSL Minutes: Reference Working Group, February 24, 2010

In attendance:  Linda Caisse (NKI), Mary Anne Quinn (WAR), Marian Kendricks (TIV), Julie Holden (PAW), Alicia Waters (OLIS), Laurie Burke (BAR), Carol Shedd (WRR), Beth Johson (CRA), Nina Wright (WES), Lisa Davis (OSL), Pat LaRose (NPT)

*  Reviewed notes from meeting of 1/13/2010 - follow-up comments - questions about RELAIS - some problems, when will webforms go away, not receiving requests - need to contact Chaichin - WRR using PAWs generic barcodes for ILLs - reminder ask Julie or Paul at PAW for more info -

*  Millenium problems since upgrade - arious fixes came fairly quickly - kudos to Renee and OSL staff for staying on top of this - paging file locked message - still occurring sometimes -

*  New charge to RWG from Steering to evaluate and analyze EBSCO databases looking at usage and quality - questions re: what is our responsibility to report if we accept charge?  Are the stats we have available adequate?  Accurate?  What about remote users, can we identify users geographically? What about ASKRI stats, included or not?  Since we cannot negotiate with EBSCO, what can we provide?  After much discussion and a quick look at statistics provided by Lisa of EBSCO use by database statewide, RWG decided to accept the charge, as we interpret it, which is to look at usage statistics as one criteria, and quality and desirability of database content as additional criteria and then prioritize most valuable to OSL libraries databases.  Each library will review their libraries? stats on usage and group and rate databases as done in the WAR list handed out at this meeting -  will discuss further at our next meeting - Pat and Alicia will contact Karen Mellor for stats on ASKRI databases. Steering wants report by July 15 .

*  Reference Roundtable set for Wed. April 7 at CRA from 9:30-12:30 - Pat will post on OSL message board - Alicia will add to OLIS Library Calendar "Trends in Library Services: The Reference Perspective" will give reference folks a chance to discuss and respond to current trends in library services such as those put forth by Ruth Barefoot of "The San Jose Way", or the Darien, CT library, or other trends in the news.  We want to show how these ideas are being adapted (or not) in RI libraries, and let ref folk air their views, ideas, and solutions to possible implementation.  We discussed whether to get outside speakers, a good moderator, break into groups, which topics to focus on, who in RI could address this topic. EPL is about to open Weaver which has renovated with many of these changes being implemented.  CRA has had a marketplace, cross-training and multipurpose service desks for some time.  We may ask staff from those two libraries to begin the session with their take on the trends.  We identified topics to address, such as roving reference, full service desks, marketplace, neighborhoods, book industry subject headings, reader's advisory/main street, interfiling formats, mobile texting to a librarian.  We will need to meet again on March 9 to finalize plans.

*  News from latest full membership meeting - additional bandwidth and tech equipment for OSL from economic stimulus grant money is coming soon - also Lisa said mobile computer labs with laptops will be purchased and distributed to key libraries, and 2 placed at OSL for loan/use --  latest Millenium upgrade new feature is "curtesy notices" going out to patrons via email alerting them to when items are coming due.

*  Next RWG meeting is Tuesday, March 9 at Cranston-Central library, 2:15 p.m.

Submitted by Pat LaRose, Chair of RWG



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